← Back to Home
Your Privacy Matters: CICO Walk is committed to protecting your privacy. This policy explains how we collect, use, and safeguard your personal information.
1. Information We Collect
1.1 Personal Information
When you use CICO Walk, we may collect the following information:
- Account Information: Name, email address (if you create an account)
- Health Data: Weight, height, age, gender, activity level, calorie intake, food logs, and exercise data
- Device Information: Device type, operating system, unique device identifiers
- Location Data: GPS data when using walking/activity tracking features (only when you grant permission)
- Usage Data: App interactions, features used, and preferences
1.2 Health Integration
With your permission, CICO Walk integrates with Apple HealthKit to read and write health data such as:
- Steps and distance
- Active energy burned
- Weight and body measurements
- Nutrition information
2. How We Use Your Information
We use the information we collect to:
- Provide and improve the CICO Walk app functionality
- Calculate personalized calorie budgets and weight loss recommendations
- Track your progress toward health and fitness goals
- Provide AI-powered coaching insights and recommendations
- Sync your data across devices (if you create an account)
- Analyze app usage to improve user experience
- Send you important updates and notifications (with your consent)
- Provide customer support
3. Data Storage and Security
3.1 Local Storage
Most of your health data is stored locally on your device. This means:
- Your data remains private and under your control
- Data is not automatically accessible to us or third parties
- You can delete your data at any time from within the app
3.2 Cloud Storage (Optional)
If you choose to create an account for cloud sync:
- Your data is encrypted during transmission and at rest
- We use industry-standard security measures to protect your information
- You can disable cloud sync at any time
3.3 Security Measures
We implement robust security measures including:
- End-to-end encryption for data transmission
- Secure server infrastructure
- Regular security audits and updates
- Limited employee access to user data
4. Data Sharing and Disclosure
4.1 We Do NOT Sell Your Data
Important: We never sell your personal health information to third parties for marketing or advertising purposes.
4.2 Limited Sharing
We may share your information only in the following circumstances:
- With Your Consent: When you explicitly authorize us to share information
- Service Providers: With trusted third-party services that help us operate the app (e.g., cloud hosting, analytics) under strict confidentiality agreements
- Legal Requirements: When required by law, court order, or to protect our rights and safety
- Business Transfers: In the event of a merger or acquisition, with notification to users
4.3 Third-Party Services
CICO Walk may use the following third-party services:
- Analytics Services: To understand app usage and improve functionality (anonymized data)
- Cloud Storage Providers: For optional data backup and sync
- Payment Processors: For in-app purchases (we do not store payment card information)
5. Your Privacy Rights
You have the following rights regarding your personal information:
- Access: Request a copy of your personal data
- Correction: Update or correct inaccurate information
- Deletion: Request deletion of your account and associated data
- Export: Download your data in a portable format
- Opt-Out: Disable certain data collection features (e.g., location tracking, analytics)
- Withdraw Consent: Revoke permissions for HealthKit integration at any time
6. Children's Privacy
CICO Walk is not intended for children under the age of 13. We do not knowingly collect personal information from children under 13. If we become aware that we have collected data from a child under 13, we will take steps to delete such information promptly.
7. California Privacy Rights (CCPA)
If you are a California resident, you have additional rights under the California Consumer Privacy Act:
- Right to know what personal information is collected
- Right to know if personal information is sold or disclosed
- Right to opt-out of the sale of personal information
- Right to request deletion of personal information
- Right to non-discrimination for exercising privacy rights
8. International Users (GDPR)
For users in the European Economic Area (EEA), we comply with GDPR requirements:
- Legal basis for processing your data (consent, contract, legitimate interest)
- Right to data portability
- Right to object to processing
- Right to lodge a complaint with supervisory authorities
9. Cookies and Tracking
CICO Walk may use cookies and similar technologies for:
- Remembering your preferences and settings
- Understanding app usage patterns
- Improving app performance
You can control cookie preferences through your device settings.
10. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. When we make changes:
- We will update the "Last Updated" date at the top of this policy
- We will notify you through the app or via email for significant changes
- Your continued use of the app after changes constitutes acceptance of the updated policy
11. Data Retention
We retain your personal information for as long as necessary to:
- Provide you with app services
- Comply with legal obligations
- Resolve disputes and enforce agreements
You can request deletion of your data at any time by contacting us or deleting your account within the app.